In my hat as a researcher, I will frame and present my research in the framework of patient and family engagement and continue the work we are all doing together to make sure that patient voices and experiences are represented in an authentic way and backed by empirical, rigorously collected data to inform policy and practices.
I also commit to working with folks in training for public health; that’s another resource we need to tap into. They’re the next generation of patient advocates, of hospital administrators, medical group executives, and we need to start early and we have trainees who come to the Palo Alto Medical Foundation.
My third commitment is as a researcher in a large multi-specialty delivery group. We have been lucky to have a seat at the table when clinical care processes are being redesigned, and I commit to making sure the patient voice is there authentically, to make it real, and to build on work in various divisions. I want to share the joy of doing this kind of work.